Terms of Use

Scope and Acceptance

These Terms of Use govern Your access to and use of the Site operated by Ffbet (the "Operator"). By opening an account, placing bets, or using the Services, You agree to be bound by these Terms, the Privacy Policy, and any applicable Rules and Bonus Terms. The Operator may amend these Terms from time to time; material changes will be communicated in accordance with these provisions and become effective upon posting or as otherwise stated in the notice. If You do not accept the updated Terms, You must cease using the Services and may close Your account consistent with these Terms.

Definitions

• Access Device means any electronic means of accessing the Services, including computers, mobile devices, tablets, smart TVs, or other remote interfaces.
• Account means Your personal, registered profile through which You access the Services.
• Bonuses and Promotions refer to promotional offers and their associated terms, including wagering requirements and validity periods as stated at the time of offer.
• Game Rules means the specific rules applicable to any game or bet offered through the Site.
• KYC means Know Your Customer procedures, including identity and address verification.
• Relevant Age means the age at which gambling or gaming activities are legal under the applicable law of Your jurisdiction.
• Promotions Terms means the terms governing any promotions, bonuses or special offers.
• Services means the gambling and related services provided on the Site from time to time.
• We/Us/Our refers to the Operator, and where applicable, its affiliated entities acting on behalf of the Operator.
• You/Your means the individual accessing or using the Services and who has opened an Account.

Amendments to These Terms

We may revise these Terms at any time for reasons including compliance with law, regulatory guidance, commercial considerations, or to enhance customer service. The most current Terms are accessible on the Site. For substantial amendments, we will provide advance notice reasonably practicable under the circumstances. Minor changes may be implemented without notice. Continued use after changes are posted or notified constitutes acceptance of the updated Terms.

Opening and Maintaining Your Account

To place bets or participate in the Services, You must open an Account. When opening Your Account, You must provide accurate personal information and maintain it updated. You may have a single Account per person; creation of Duplicate Accounts may result in the suspension or closure of the affected Accounts and possible loss of bonuses and winnings. You warrant that You are of the Relevant Age, reside in jurisdictions where online gambling is permitted, and have the legal capacity to enter into this agreement. You must not use the Services if You are already prohibited or excluded from gambling by law or by the Operator.

• Single Account Rule: Only one Account per person is permitted. If more than one Account is identified, the Operator may close the duplicate(s) and deal with the primary Account at its discretion.
• Identity of Account Holder: Your Account must be registered in Your true, legal name and shall not be shared or used by others.
• Geographic Restrictions: The Operator may refuse registration or restrict access from certain jurisdictions where online gambling is prohibited or restricted. You must comply with local laws in Your jurisdiction at all times while using the Services.

Age, Eligibility and Geographic Restrictions

You must be at least the Relevant Age to participate. If it is later determined that You were under the Relevant Age, the Operator may take actions including account closure and withholding of balances. Certain jurisdictions are excluded from registration or use of the Services. You agree not to use the Services from restricted jurisdictions and acknowledge that accessibility does not imply legality in Your location. The Operator reserves the right to refuse service to residents of additional jurisdictions at its sole discretion.

Identity Verification and Anti-Money Laundering

To comply with anti-money laundering requirements and to protect the integrity of the Services, You agree to provide truthful and current information and to cooperate with verification checks. Verifications may include submission of government-issued identification, proof of address, and other documentation as required. During verification, withdrawals may be restricted or temporarily disabled. You may be required to supply notarised or certified documents upon request. If verification cannot be completed to the Operator’s satisfaction, Your Account may be suspended or closed, and deposits or winnings may be forfeited as permitted by law.

Dormant Accounts and Inactive Funds

An Account is considered dormant if it has not been accessed for 12 consecutive months. In such cases, the Operator may close the Account and remove any real money balance. If the Account is later reactivated within six months of closure, the real money balance may be restored, but promotional balances and winnings may be forfeited. The Operator may impose administrative fees on dormant accounts as permitted by applicable law and these Terms.

Deposits, Withdrawals and Funds

All deposits must be funded from legitimate sources and remain the property of the payer. Funds become available for use once processed. Withdrawals are subject to successful verification and compliance with the Terms. Deposits and winnings must be correctly accounted for, and any funds wrongly credited to Your Account may be reversed. You are responsible for reporting earnings and losses to the appropriate authorities in Your jurisdiction as required by law.

Promotions and Bonuses

Promotional offers are governed by separate Promotions Terms and Bonus Terms. Bonuses may be subject to wagering requirements, time limits, and maximum cash-out restrictions as disclosed at the time of offer. Not all promotions are available in all jurisdictions. Bonus funds are generally non-withdrawable until conditions are met, and failure to meet those conditions may result in forfeiture of the bonus and related winnings.

Prohibited Conduct and Investigations

Players must not engage in conduct that harms the integrity of the Services, including collusion, cheating, manipulation, or use of automated tools. The Operator may suspend or terminate accounts suspected of wrongdoing, void bets, confiscate funds, and cooperate with law enforcement when required. The Operator reserves the right to investigate any activity deemed fraudulent or in breach of these Terms.

Privacy and Data Protection

Personal data collected in connection with Your use of the Services will be processed in accordance with the Operator’s Privacy Policy. Data may be used for identity verification, fraud prevention, and regulatory compliance. The Operator may share information with payment processors and relevant authorities as required by law or regulation. You consent to such processing by using the Services.

Communications and Notices

All communications and notices under these Terms shall be in writing and delivered to the email address provided in Your Account. The Operator may email You with information about the Services, promotions, and regulatory updates. You may opt out of non-essential promotional communications, but transactional messages will remain operationally necessary.

Force Majeure

The Operator will not be liable for delays or failures arising from events beyond its reasonable control, including government actions, power failures, network disruptions, or third-party service interruptions. In such events, the Operator may suspend or terminate services without liability.

Errors, Discrepancies and Corrections

In the event of system errors or incorrect data, bets may be voided, funds adjusted, or transactions reversed in whole or in part. The Operator reserves the right to recover any overpayments or adjust balances to rectify mistakes, and to cancel unresolved wagers if required.

Account Suspension, Termination and Closure

The Operator may suspend or close Your Account at any time for any reason including breach of these Terms, suspected fraud, or to protect the integrity of the Services. Upon termination, pending bets may be settled, and funds in Your Account may be returned in accordance with applicable law and these Terms. You may request account closure by contacting Support from Your registered email address.

Feedback, Disputes and Disclosures

Any disputes regarding Your Account, bets, or the Services should be submitted to the Operator’s Support team. The Operator will respond in accordance with its internal procedures and regulatory obligations. All disclosures shall be made in good faith and in compliance with these Terms.

Support and Contact

For assistance, You may contact the Support team using the channels provided in Your Account. The Operator will respond within a reasonable timeframe consistent with regulatory requirements and business needs.